You are now free to blog across the nation
Southwest Airlines is the latest to join the blogosphere. Tired of laying in the (pardon the pun) wings and listening to people talk about his or her experience with the airlines, Southwest Airlines has decided to supply an outlet for customers and employees to communicate freely.
"There was a growing online community having conversations about travel and Southwest," said company spokeswoman Linda Rutherford. "We could watch that conversation, or become part of it."
Southwest launched its blog, "Nuts about Southwest," last week. Rutherford said about 20 employees, including a flight attendant, a pilot and a mechanic, have volunteered to write for the blog. She said Southwest will try to update the site at least three times a week.
This isn't the first time Southwest Airlines has thought outside the box. Years ago they were a part of a reality tv show, which involved cameras following their employees who had to deal with angry passengers.
They realize that negative comments are going to come. But they also realize that is just one of the components that makes a blog what it is.
"The general public doesn't know real people work there and have real thoughts and real opinions," he said.
Hopefully this blog will silence some of those thoughts.
Technorati tag: Southwest Airlines.

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